Fast, Professional Heat Pump Diagnostics And Repairs By Experienced MCS-Certified Engineers Across Domestic & Commercial Systems.
Common Concerns
We diagnose and repair heat pump faults across domestic and commercial systems. Whether your system has stopped working completely or isn’t performing properly, our engineers identify the issue and explain the next steps before any repair work begins.
Heat pump running but not heating properly? Controller showing an error? Our engineers diagnose the issue on site and explain your repair options before any work begins.
Strange noises, vibration or performance changes can indicate developing issues. We’ll inspect the system and identify the cause.
Noticed a leak or pressure drop? We’ll investigate properly and identify the underlying cause rather than applying temporary fixes.
How it works
Call us directly or complete the form and our team will respond promptly. A friendly chat to understand the issue and how we can help.
Our engineer visits your property, investigates the issue and aims to resolve simple faults during the appointment where possible.
Diagnostic visits start from £95 depending on system type and location. If additional parts or repair work are required, we’ll provide a written quote before proceeding. If you go ahead with the repair, the diagnostic fee is deducted from the final repair cost.
Once approved, our engineer completes the repair and confirms the system is operating correctly before leaving site.
Repair FAQs
Same-week appointments are often available, especially within our standard service area. Call us with what is happening and we can discuss availability.
Diagnostic visits start from £95 depending on system type and location. During the visit, our engineer will investigate the issue and may be able to resolve simple faults immediately. If additional parts or repair work are required, we’ll provide a written quote before proceeding. If you choose to go ahead with the repair, the diagnostic fee is deducted from the final repair cost.
Yes. We repair every major ASHP and GSHP brand regardless of who installed the system.
If repair is not the most economical option, we’ll tell you honestly and explain alternatives before recommending further work.
Yes for parts of the visit. We isolate the system to take readings or carry out the work. You will not lose heating or hot water for longer than the visit duration unless the system itself is the problem.
MCS Certified
Family-run
Penrith, Cumbria
Why Greenfields
We are based in Penrith. Straightforward, professional service from experienced engineers.
4.8
Stars on Google reviews
80+
Years combined experience
MCS
Certified engineers
Tell Us What’s Happening And We’ll Help You Understand The Next Step — Or Call Now And Speak Directly With Our Team.
