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Email us onA new report from Energy UK has found that more than 660,000 customers changed their electricity supplier in February, a 60 per cent hike on the same month a year ago. It also means that in 2018 alone, more than a million customers have saved money on bills by switching!
The Energy Switch Guarantee shows that confidence in switching is high as well, with 90 per cent of customers reporting that they’re happy with the process.
Interestingly, this huge surge in numbers is in spite of the fact that February is the shortest month of the year – and almost 24,000 customers a day switched over the four weeks.
Chief executive of Energy UK Lawrence Slade commented on the news, saying: “The energy market has never been so competitive and it’s great to see record numbers of consumers engaging in the market to get a better deal.
“Customers can make big savings by joining the millions who’ve found a better deal – through either checking with your existing supplier or choosing from over 60 suppliers on the market. And with the Energy Switch Guarantee in place, consumers can be sure that the process will be simple, speedy and safe.”
The Guarantee covers more than 90 per cent of the retail market and is a series of commitments put in place to make sure that switching is simple, safe and quick to do.
Consumer advocate for GoCompare Energy made further comments on the findings, saying that while this is a positive move this number of customers is still a minority of households in the UK overall.
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